Customer Care.

Need help? Have questions? Want to collaborate? Hit us up.

Contact

You can email us at dontstop@culturemized.com. We are open during business hours (Monday – Sunday 09:00 – 17:00 WAT) via our live chat or press the green button on the phone to call us directly.

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Products Availability

Availability of merchandise can change daily due to high order volumes. To stay up to date on new arrivals, promotions, and sales, sign up for our newsletter and follow our social channels.

Currency

Prices are shown in Naira for the Nigeria, GBP for UK and Europe, and USD for US orders. If accessing from another region, prices will be shown in your local currency where possible.

Check out

You can update your shopping bag before completing checkout. The final price and currency are based on your shipping address: Nigerian orders are charged in Naira, U.S., Canadian and Mexican orders in USD, UK and European orders are charged in GBP, and all other regions in USD. Your personal information is protected by secure SSL encryption.

Payment Methods

We accept Visa, MasterCard, American Express, and Discover. We may contact you to verify your billing information before your order is shipped.

We also accept Crypto payments in some cases. Read more on how to make payments on Culturemized using Cryptocurrencies.

Order Confirmation

You will normally receive an email to confirm your order shortly after making payment. If not, Check your spam folder. Contact us if you notice any errors.

Order Status

Standard shipping within Nigeria takes approximately 2–10 working days, depending on your location, and 15–21 working days for international deliveries, excluding weekends and holidays. Pre‑order items ship according to the dispatch date shown in the product description. “Processing” means your order has not yet been shipped, and, where available, a tracking number will be provided once your order has been dispatched.